PRODUCT ANALYST
We’re looking for intelligent, driven professionals to join our Strategy & Analytics team. The team is responsible for leveraging data and market research to drive both real-time insights and long-term business strategy recommendations across the organization. The ideal candidate will have strong analytical and problems solving skills, as well as interpersonal skills to work cross-functionally and drive forward recommendations. You will help shape the direction of DigiGamma merchants, financing products by using data-driven insights to build and optimize our e-commerce conversion rates, identify opportunities, and prioritize product and engineering initiatives across the entire DigiGamma ecosystem, with a particular focus on; Homepage, Site Navigation, and Marketing capabilities. The aim of these programs is to engage and acquire Mid-Market customers at digital scale, growing Mid-Market Programs and Lifetime Value.
Key Qualifications
- Partner cross-functionally with our Product and Engineering teams, build a rapport to be a trusted advisor for Product Management and business leadership
- Define and analyze key data sets to understand performance of our financing products
- Own end-to-end product analytics workflow, including defining success and performance metrics, socializing them across the organization, and creating actionable dashboards and reports
- Proactively explore data to identify opportunities to help accelerate product development
- Address ambiguous problems and formulate hypotheses into actionable and well-designed A/B experiments
- Collaborate on developing our product roadmap and making product and business decisions based on your analysis
- Partner with Engineering to optimize data quality and improvements
- Become an expert in the e-commerce space and understand how our main competitors are positioned
Description
Description
Position holder will do this by leveraging his/her strong understanding of e-commerce technologies and trends, listening to customer feedback, benchmarking against other B2C and B2B leading sites, understanding stakeholder priorities, addressing un-met customer needs, and seizing market opportunities to define exceptional online solutions. Given the highly strategic and cross-channel nature of this role, the successful individual must possess a unique combination of structured strategic thinking, passion and curiosity for technology, as well as strong leadership and collaboration skills.
Qualifications
- 5+ years of experience in an analytically rigorous role, and preferably 3+ years of product analytics experience with a strong foundation in statistics, economics and/or experimentation
- Strong working knowledge of analytical tools, such as SQL, Tableau, Sisense, and Excel
- Compelling data storytelling and data visualization skills
- Strong interpersonal skills and ability to work cross-functionally in team environments
- Solid analytical and quantitative skills; strong bias towards data-based decision making
- Demonstrated track record of strong execution and experience partnering with business and technical teams to deliver results
- Customer-centric orientation with proven track-record of developing and acting on customer insights
- Experience with market research, competitive analysis, and usability testing.
- Strong critical thinking skills; ability to break down complex problems and formulate plans
- Knowledge of B2C and B2B e-commerce, industry trends, and CMS technologies
Skills
You’ll need to have:
- Passionate, inspired leadership
- Build strong internal relationships across engineering teams and business units across DigiGamma
- Regular, impactful communication of priorities, progress and impact to executive leadership and stakeholders
- A passion for finding insights in data and driving change based on those insights
- Ability to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environment
- Develop processes to listen, learn and incorporate user’s feedback in all DigiGamma products and across other digital platforms
- Proven ability to collaborate broadly with flexible, positive attitude and ability to get results within a matrixed environment
- Humility and team player – you go out of your way to help teammates
- Exceptional oral and written communication skills; ability to communicate to senior level leadership
What we offer:
- Remote work once a week
- Flexible schedule
- Positive spirit within a top on the line international team
- Share the glory of disrupting the fintech landscape
- Challenging projects and freedom to experiment
- Continuous learning: free English classes, IT certifications, technical events, budget for book or online training sites
- Standard perks: free coffee / tea/ fruits, no dress code
- Team buildings and regular parties